Thank you for shopping with mrclevelandsports.com. We want you to be satisfied with your purchase. This Returns & Refund Policy outlines how we handle returns, exchanges, and refunds.
Eligibility for Returns
We accept returns on eligible items within 30 days of delivery.
To be eligible for a return:
- The item must be unused and in the same condition you received it
- The item must be in its original packaging
- Proof of purchase (receipt or order confirmation) is required
Non-Returnable Items
The following items are not eligible for return:
- Final sale or clearance items
- Customized or personalized products (unless defective or incorrect)
- Items marked “non-returnable” at the time of purchase
- Print-on-Demand Products 0 All Sales Are FInal
- Every item that is print-on-demand, means it’s created just for you when you order it.
- Because of this, we don’t offer returns or exchanges for:
- Wrong size ordered
- Change of mind
- Ordering the wrong item
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 30 days of delivery.
Include:
- Your order number
- A description of the issue
- Photos of the item
We will work with you to provide a replacement or full refund at no additional cost.
Return Process
To initiate a return:
- Contact us at admin@mrclevelandsports.com
- Wait for return authorization and instructions
- Ship the item to the address provided
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once we receive and inspect your returned item:
- We will notify you of approval or rejection
- Approved refunds will be issued to your original payment method
Please allow 30 business days for the refund to be processed after approval.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us.
Shipping Costs
- Original shipping charges are non-refundable
- Return shipping costs are the responsibility of the customer (unless due to our error)
Late or Missing Refunds
If you haven’t received a refund:
- Check your bank or credit card account again
- Contact your payment provider (processing times may vary)
If you still have not received your refund, please contact us at admin@mrclevelandsports.com
Contact Us
If you have any questions about this policy, please contact us:
Email: admin@mrclevelandsports.com
Website: mrclevelandsports.com
By making a purchase on mrclevelandsports.com, you agree to this Returns & Refund Policy.